At Raewyn and Solas, your privacy is respected — not just as a legal obligation, but as a matter of deep trust and sacred care.
This Privacy Policy explains what personal information is collected, why it’s collected, how it’s used, and how your data is protected when you interact with this website, book a session, or make a payment.
1. What We Collect
When you visit the website, book a reading, or make a payment, the following information may be collected:
- Your name
- Your email address
- Your payment details (processed securely by Stripe)
- Optional information you share during a reading or message request
- Basic site analytics (e.g. pages visited, browser type)
2. How Your Information Is Used
We collect this information in order to:
- Deliver the reading or service you’ve requested
- Send confirmation or follow-up emails
- Respond to questions or support requests
- Process secure payments via Stripe
- Improve the website experience (via anonymised analytics)
You will never be added to a marketing list without your clear consent.
3. Who Sees Your Information
Your data is never sold, rented, or shared with third parties — ever.
The only exceptions are:
- Stripe, our payment processor, to securely handle transactions
- Email platforms, to send messages or readings (if you’ve requested one)
- Legal authorities, only if legally required
All partners used (e.g. Stripe) are GDPR-compliant and meet strong privacy standards.
4. How Your Data Is Protected
- The website uses SSL encryption (https) for secure browsing
- Payment details are handled securely by Stripe and never stored on this site
- Your personal info is stored with care, and access is restricted
5. Your Rights
You have the right to:
- Request a copy of any personal information we hold
- Ask for your information to be corrected or deleted
- Withdraw consent at any time
6. Cookies and Tracking
Basic analytics (such as page views) may be collected via cookies. These are used only to understand website activity — not to track or target you.
You can disable cookies in your browser settings at any time.
7. Changes to This Policy
This policy may be updated occasionally. When it is, the “Last updated” date will be changed at the top of the page. Your continued use of the site means you accept the most recent version.
8. Contact
If you have any questions about this Privacy Policy or how your information is handled, please get in touch.