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Terms of Service

Updated 2025

Terms of Service

Updated 2025

By booking a session, using this website, or purchasing any offering from Raewyn and Solas, you agree to the following Terms of Service. These terms are written in clear, respectful language to ensure we understand and honour each other.

Please read them carefully.

1. Services Offered

Raewyn and Solas offers intuitive soul readings, spiritual insight, and personal guidance. These are not medical, legal, or psychological services, and are offered for personal reflection and inner growth.

You are always responsible for your own choices, interpretations, and actions.

2. Payments and Pricing

All sessions and offerings must be paid for in full at the time of booking, unless otherwise arranged.

Payments are processed securely via Stripe.

Prices are listed in NZD (New Zealand Dollars) unless stated otherwise.

3. Refunds and Cancellations

Because these offerings are personalised and intuitive in nature:

Refunds are generally not offered, unless a technical error has occurred.

If you’re unable to attend a scheduled session, please get in touch via the contact form as soon as possible to reschedule.

No-shows or last-minute cancellations may not be eligible for rescheduling.

That said — kindness matters here. Life happens, and you’re always welcome to reach out if something has gone wrong.

4. Privacy and Confidentiality

All information you share during a session or through the website is held in confidence. Your personal details are never shared, sold, or disclosed without your consent (except where legally required).

For more details, please read our Privacy Policy.

5. Use of the Website

By visiting this website, you agree not to:

  • Copy, reproduce, or distribute any content without permission
  • Use the website or services for illegal or harmful purposes
  • Attempt to gain unauthorised access to systems, information, or accounts

This space is created with care and integrity. Please use it with the same.

6. Disclaimer

All offerings are spiritual in nature. No outcome is guaranteed, and no reading should replace professional advice or support where needed.

You accept full responsibility for your own emotional, mental, and physical wellbeing before, during, and after any session.

7. Changes to These Terms

These Terms may be updated occasionally to reflect changes in offerings, laws, or operations. The most recent version will always be posted on this page with the updated date shown at the top.

Your continued use of the website or services means you agree to the latest version.

8. Contact

If you have any questions about these Terms or your session, please get in touch.

All inquiries are received with respect and care.